Carrier Can Be Liable For Treatment Decisions The first lawsuit under the groundbreaking 1997 Texas law giving citizens the right to sue their Health Maintenance Organization for negligent treatment decisions alleges that NYLCare Health Plans denied adequate hospitalization. . . . more >>
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Refund Requests Refund/recoupment requests must be responded to promptly. Most providers consider their options to be (1) return requested overpayment, or (2) request an appeal of the retroactive denial. However. . . .more >>
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| Hospital Replaces Rebills With Appeals CASE STUDY: Rebilling unpaid claims at 60 to 90 days has long been a rule of thumb in medical receivables management. However, a California hospital has found a much more appealing method of handling aged claims that resulted in an immediate drop in aged accounts. . . .more >>
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Resisting Refund Requests Many medical providers and billing companies are seeing a spike in the number of refund requests received on commercial insurance accounts. Most prevalent among these requests involve third parties which carriers retain to audit accounts for incorrect payments. . . .more >>
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Successful Denial Management Requires 2 Appeals Most denials require two appeals for two reasons: first, insurance carriers do not always provide credentialed professionals for the initial review and second, insurance carriers often provide details in the Level I appeal response which may require further discussion. . . .more >>
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CASE STUDY: Shannon Clinic's Battle With Managed Care Do you ever feel like you are at war with insurance payers? Well, only on days that end with, “WHY?” As in “Why did you deny that” or “Why did they pay the bill at half the agreed rate?” We know how hard healthcare professionals are fighting this battle. . . .more >>
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CASE STUDY: Subrogation & Coordination of Benefits A Medical Provider treated the victim of a serious mowing accident which resulted in partial amputation. Insurance was verified at the time of patient admission at 80%-20% coverage with a $1,000 deductible. The medical bill, which totaled more that $75,000, was filed immediately after the patient's discharge. . . .more >>
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